Winston Industries has been a customer of Webster West and Tres Sowder for many years. We has always received a quality product, on time deliveries and a wonderful inside sales force. The strength of Webster West is their people. The key for us at Winston is our rep, Tres Sowder. Tres works this account to make sure everything is going well and goes beyond the call of duty for us. I will and have recommended he and Webster West to other companies with whom I deal. He and the company are well respected by the employees at Winston Industries.
I wish we had more suppliers with their work ethics and support.Ernestine G. Carpenter,
Read What Our Clients Say
We purchase from Akers Packaging Solutions, Huntington, West Virginia and their professionalism, responsiveness and attention to our requirements is outstanding. They make doing business with them very easy and enjoyable. We appreciate everyone there and their efforts.Ed Littlehales,
I would like to express my gratitude to you and your employees for the outstanding job you do for us. In the era of buzz words like “partnership”, “preferred vendors”, “strategic alliance” and the never ending list of glorious adjectives that describe business relationships, it is refreshing to work with a company like Hoosier Container who just “gets it”.
It is an absolute pleasure to work with such a wonderful group of people which not only understands and accommodates customer requests, but also adds value to them through inventive applications and ideas. Your responsiveness and implementation have been far beyond industry norms and even my own exceptions. Simply put; KDM would not be able to serve our customers like we do without your continued support.
Thanks again for all your help and I look forward to working with you in 2016 and beyond.Chad Eastham, Director of Purchasing ,
I want to point out what our partnership with Hoosier means to MBC Group.
- Customer service – Carrie and Holly respond to every single request we make immediately, accurately, and with great courtesy and care. They make our project managers feel like they are co-workers always on the same team. Your efforts personally in regards to customer service exceed that of any GM I have worked with in my 30 years in the packaging world, you make doing business with Hoosier reliable and predictable and I cannot count the number of times you jumped in the car and hand delivered samples, came down for a design review or stepped in to see that a critical job meets all requirements.
- On-time deliveries – Hoosier Container has a 100% on time record since the first shipments beginning in October 2013.
- Pricing – We have great comfort in the pricing levels having consistency, and we feel that the $225,000.00 we spent in the last 25 months equates to a real value for good quality parts, and integrity for us, so when we add your components to ours, our customer sees that integrity, and it builds trust for MBC and for Hoosier. It is great that we never have to play pricing games, ever.
- Overall good will – We feel like we have a true “partner” in every sense of the word with our friends at Hoosier, and we know that drives from how the guy at the helm guides the ship. Eric, you are a true professional in every way, and we are blessed by your care of our account. It is truly a privilege to work with you every day.
I look forward to as many years as we have in this business continuing our friendship and partnership. You are our supplier of choice, sole supplier by choice, and we are a better company for that relationship.Brian Scott Canady, VP of Sales, MBC Group